Shipping policy
Shipping Policy
Thank you for shopping with MiniMoments™ We aim to ensure a smooth and reliable delivery experience for every order. Please review our shipping details below.
Order Processing Time
All orders are processed in the order they are received. Please allow 1–3 business days for processing before your order ships. Processing times may be slightly longer during holidays or high-volume periods.
Shipping Timeframe
Our standard shipping window is 6–10 business days.
Delivery time may vary based on location, customs processing, or carrier delays. Once your order ships, you will receive a tracking number to follow your package’s progress.
Shipping Locations
We proudly offer international shipping, allowing customers worldwide to enjoy our gothic bags, purses, and plush designs. Shipping fees and delivery times may vary by region.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order. Any applicable taxes or customs duties are the responsibility of the customer.
Order Tracking
After your order has been shipped, a confirmation email containing your tracking number will be sent. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages
While rare, shipping delays or lost packages can occur. If your order hasn’t arrived within the expected timeframe, please reach out to us at minimomentsco@gmail.com and we’ll assist in locating your package.
Incorrect Address
Customers are responsible for ensuring their shipping address is correct at checkout. We cannot replace or refund orders shipped to incorrectly provided addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours with photos so we can help resolve the issue promptly.
Contact Us
If you have any questions about your shipment, feel free to reach out at:
📧 minimomentsco@gmail.com